Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an international environment.
The Banking Services unit is part of Erste Group Bank AG. In this unit we process all trades, transactions, payments and loan which are done by the business units of Erste Bank and Sparkassen. We guarantee timely and correct representation of these transactions in our backoffice systems, take care of correct payments, do confirmations checks, reconcilement and investigations activities. We build and optimize processes and implement digital solutions to increase our efficiency and support the digitalization of Erste Groups Process.
In your new role as "Servicing & Solutions" you will support the initiatation and management of process optimization and take care of service level reporting, KPI Management and Backlog Management.
Your Tasks
You have a basic understanding of Banking Products like Payments, Loans, Securities or Derivatives.
We are running a series of digitalization projects; you will help us to improve end-to-end processes and provide supporting to those projects. With workflow analyses, data and KPI analysis you identify potential improvements capabilities of our systems and processes in order to make us more efficient.
You will work with our operations experts on solutions to report and steer our business via building up transaction reports as well as the implementation of quantitative and qualitative key performance indicators, etc
Your Background
You are currently enrolled at University/University of Applied Sciences with focus on technical/economic studies.
Strong IT and business analytical affinity. In that respect you are familiar with advanced knowledge in MS Excel/Access, dashboarding (Tableau etc), SQL programming and workflow tools such as ARIS or Visio.
Basic programming skills or experience working with digitalization technology like RPA, BPM Engines and OCR tools.
You are fluent in English and German.
Our Offer
We offer you an exciting and challenging part-time internship (19,25h/week) for a duration of 12 months or a full-time internship (38,5h/week) for a duration of 6 months in an interesting and dynamic field as of January 2022.
We support your professional and personal development.
We guarantee an internship allowance of minimum EUR 1.650 gross per month (on a full-time basis).
Discover and enjoy the benefits of Erste Group.
Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.