The Behavioral Health Case Manager works with the inpatient behavioral health/medicine multidisciplinary team to provide care for the patients admitted to those units. The BHCM would help with dispositional planning, care planning and group therapy. The BHCM also helps with behavioral health consults in the ED and on the medical unit. Under the supervision and consultation of a psychiatrist the BHCM will gather data about patient condition and assist with disposition, pro viding resources and recommendations to patients in the ED or on medical floors. Performs other duties as assigned.
Responsibilities
Essential Duties and Responsibilities
- Works with patients on the inpatient unit, emergency room and medical floors.
- Consults and coordinates care of patient with the physician/psychiatrist, inpatient RN and other agencies.
- Assesses treatment planning and progress.
- Prepares treatment plan and goals for patients.
- Maintains pertinent patient data in the EMR in accordance with state and federal laws and hospital policy.
- Provides group therapy.
- Arranges for disposition and follow up recommendations.
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Education and Experience
Master's Degree in a mental health/behavioral health field with documented clinical course work. Experience or field study experience in mental health site.
Certification and Licensure
TACT certified within 90 days after hire.
Skills and Abilities
Exceptional communication skills
Special Physical Demands
While performing the duties of this job, the employee is regularly required to sit; use hand to finger, handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Must be able to do all physical requirements of TACT and CPR.
Level of Supervision
N/A
Supervises
N/A