ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as the liaison between the Mercy Prehospital and Emergency Services Centers in Walworth, Janesville, and EMS service directors in the State of Wisconsin.
• Serves as the liaison between EMS agencies and Mercy Hospital and Trauma Center departments in Janesville and Mercy Walworth Hospital.
• Supervises the day to day operations of the EMS Training Centers in Walworth and Janesville.
• Works with the EMS Director and EMS Manager to develop and implement strategic plans and improvement processes for the EMS Training Centers in Walworth and Janesville.
• Coordinates regular educational activities and instructor assignments for regional EMS providers that are licensed and credentialed under Mercy's Medical Direction in the State of Wisconsin.
• Schedules and assists with Mercy Prehospital and Emergency Services Center's affiliation processes for all new EMS providers coming into Mercy EMS system.
• Works with Mercy Prehospital and emergency Services Center Medical Directors to develop continuing education curriculum that meets the State of Wisconsin EMS refresher guidelines.
• Develops, implements, and supervises primary education courses in accordance with established curriculum. Courses included but not limited to EMR, EMT-Basic, and Advanced EMT.
• Provides educational instruction, as needed, to EMS service providers on a monthly basis.
• Provides educational instruction in at least one and/or multiple AHA disciplines to Mercyhealth medical staff and regional EMS providers.
• Assists with the Mercy Prehospital and Emergency Services Center Simulation program scheduling and operation.
• Ensures appropriate educational and skills validation records are maintained for licensed and credentialed EMS providers under Mercy's medical control.
• Participates in the QA/QI process with EMS agencies under Mercy's medical control.
• Cooperates with schools and community organizations to encourage public interest in and knowledge of EMS programs, careers and assists groups in development or presentations.
• Completes other duties assigned by the EMS Director and/or the EMS Manager.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

EDUCATION AND EXPERIENCE

• Minimum of an associate's degree from a recognized college or university with fields of study in Emergency Medical Services, Fire Service, or Emergency Management fields of study or equivalent nursing degree, or Bachelor of Science in Nursing.
• Minimum of 5 years as an active EMS provider or experience as an emergency department RN.
• Two year's progressive experience in a supervisory role.

CERTIFICATION/LICENSURE

• Current State of Wisconsin EMT-Paramedic licensure. National Registry certification is preferred or current licensed nurse.
• Current AHA ACLS certification - AHA ACLS Instructor preferred or must be obtained within 6 months.
• Current AHA BLS certification - AHA BLS instructor preferred or must be obtained within 6 months.
• Ability to obtain AHA PALS certification within 6 months of hire - AHA PALS instructor preferred
• State of Wisconsin EMS Instructor 2 or Wisconsin Emergency Services Instructor certification.
• Valid Driver's license in state of residence.

ADDITIONAL REQUIREMENTS

• Passing the Driver's License Check and/or Credit Check (for those positions requiring).
• Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
• Must be able to follow written/oral instructions.

OTHER SKILLS AND ABILITIES

• Possess familiarity with the State of Wisconsin state statutes and administrative rule governing EMS providers.
• Possess knowledge of effective instructional techniques and methodologies related to adult learning.
• Be able to work independently and take appropriate initiative to advance the Mercy Prehospital and Emergency Services Centers education initiatives.
• Possess knowledge of governmental and community organizations at the federal, state, and local levels.
• Possess the ability to communicate effectively orally and in writing.
• Possess the ability to establish and maintain effective working relationships with a variety of EMS providers, personnel, and general public.

WORK ENVIRONMENT

The noise level in the work environment is usually quiet to moderate noise levels. Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure.

INFORMATION ACCESS

Partner may access patient care information needed to perform their job duties.