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If you are a leader who takes ownership of results & instills accountability in your team AND you have experience managing a group of remote healthcare teammates in the Houston area, we have a great opportunity for you!
DaVita Integrated Kidney Care (IKC) is looking for a Regional Operations Supervisor to accomplish company objectives by supervising the daily operations of a team of Care Coordinators, in the South East Texas and Louisiana market(s).
This is a HYBRID position - the Regional Operations Supervisor must be capable of leading a team from his/her home office (remotely) & willing to travel throughout his/her market, to successfully engage with IKC teammates & providers.
Details:
Monthly travel to connect with direct reports
Quarterly travel for team meetings within NJ and PA
Once per year annual travel for leadership meetings to HQ in Denver, CO
DUTIES & RESPONSIBILITIES:
Directly supervise a Regional team of Care Coordinators and their day-to-day operations
Provide leadership, onboarding, training, coaching and development to team of direct reports
Create & foster a positive, fulfilling work environment
Provide your Regional team of Care Coordinators with direct support, at regular intervals, and encourage professional growth
Adequately communicate job expectations & parameters to direct reports, ensuring quality patient care is always delivered
Manage all teammate employment activity: hiring, promoting, job performance, disciplinary actions, termination, etc.
Organize, monitor, evaluate and manage team & individual workflow - ensuring metrics are on track to be met
Partner with People Services regarding any employee relations issues, timely & appropriately
Facilitate teammate development (PDRs, coaching, mentoring, training)
Complete teammate evaluations and establish quarterly & annual goals
Collaborate with direct reports and upper management to create & implement those professional development goals
Learn, know, understand & follow teammate guidelines, employment policies & department/company procedures
Understand basic wage & hour laws, as well as federal, state & local laws/regulations
Create informational decks & spreadsheets; lead team meetings and present to upper management, as necessary
Spearhead reoccurring 1:1's with direct reports
Maintain strict confidentiality and integrity of medical & operations records; comply with all data collections & auditing activities
Review & approve time for non-exempt direct reports
Track overtime, attendance and PTO
Conduct formal ad hoc training
QUALIFICATIONS:
High School Diploma
Bachelor's Degree preferred
Minimum 2 years supervisory experience, leading a team
Excellent communication and interpersonal skills
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook
Ability to handle & maintain confidential information and/or issues, using sound discretion and judgement.
What We'll Provide
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
* Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
* Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
* Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.
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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.